Novotel Tours Centre Gare

Novotel Tours Centre Gare

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Novotel Tours Centre Gare Reviews

Guest reviews are submitted by our customers after their stay at Novotel Tours Centre Gare

Guest reviews

• Novotel Tours Centre Gare
  Single

  7.410

  Proximity to station & city centre.

  The duvet on the bed was extremely heavy and the bedside light was not good enough to read while in bed.

• Novotel Tours Centre Gare
  Older travelers

  7.410

  We enjoyed its location for trips across Luara area

• Novotel Tours Centre Gare
  Older travelers

  9.610

  Prompt helpfulness of the staff, excellent food, spacious, clean room with a very good view of Tours Cathedral, efficient hassle-free wi-fi with a good signal (though a bit expensive when others provide it free), everything one needs on the spot, closeness to station, transport and city centre (I don't understand those reviewers who say 20 minutes walk is a long way!). Also policy of cheaper week-end rates make the week-end price competitive with lower category hotels.

  2 relatively unimportant things - paying for wi-fi though not very expensive, while most others are free, and mini-bar not working and empty - why this strange policy? One does not always want to go out of one's room to the bar or call room service.

• Novotel Tours Centre Gare
  Older travelers

  5.410

  Brakfast service very bad. Internet service very slow, consume a lot of time. mini bar in room is empty, and is discusting inside. safe not attached to wall and useless

• Novotel Tours Centre Gare
  Family with children

  5.410

  Air conditioning. Comfortable beds. Good pillows. Big room, especailly as we wanted a triple room.

  No free WiFi provided, unlike every other place we stayed in France, including another Holiday Inn. No free parking, in fact parking was expensive. Bathroom was old and tired and not very clean grout. Breakfast was very expensive - 18 Euros per person - so we didn't have it!

• Novotel Tours Centre Gare
  Older travelers

  7.010

  Secue parking, comfortable room. Restaurant good.

  The shower experience was an unhappy one. Bad maintenance of shower head resulted in water coming out sideways.... very disappointing.....also resulted in a wet bathroom floor. Good location for arrival by car but inconvenient for walking in the city. Bad maintenance of shower indicates possible flaws in other maintenance.....I hope the A/C system is maintaned better.

• Novotel Tours Centre Gare
  Older travelers

  6.610

  We liked the location because it was only a short walk to restaurants and bars. Parking was available and it was free.

  The bar was ok but not permanently staffed which meant you had to ring up if you wanted service. We did not have breakfast as it cost 18 euros each.

• Novotel Tours Centre Gare
  Family with children

  9.210

  The staff was very courteous and treated us like special guests.

  The mini-bar refrigerator in our room was out of order.

• Novotel Tours Centre Gare
  Older travelers

  7.410

  friendly staff (especially Mr. Frederic notwithstanding being sick), private underground parking, location of the hotel, quiet room, nice dinner

  breakfast is not up to international standards

• Novotel Tours Centre Gare
  Older travelers

  7.010

  Breakfast

  Shower head which washed the floor rather than me

• Novotel Tours Centre Gare
  Older travelers

  7.410

  nice rooms, parking available

  minibar was empty, not even a bottle of water available in the room.

• Novotel Tours Centre Gare
  Couple

  7.810

  Excellent location - close to the city center and the railway. Very comfortable room. Excellent value for money

  Internet services way too expensive for nowadays (when such services should already be like TV or radio).

• Novotel Tours Centre Gare
  Single

  9.210

  Holiday was very a very short walk from the railway station, but still very quiet in the room. The room was quite spacious for 3 people.

• Novotel Tours Centre Gare
  Family with children

  5.410

  It was conveniently located within Tours and they have underground parking.

  The smell in the hotel... it was not dirty, but smelt a little like a hospital. The fridge was not cold, when I called reception, they told me that the fridges were turned off as many did not work and they were being replaced next month. They did however offer to keep our items in their fridge. This is really only a hotel to lay your bags and get some sleep then head out all day. Its not a place that you would spend much time in.

• Novotel Tours Centre Gare
  Older travelers

  6.010

  Nice comfortable bed,good breakfast,good location,secure parking,24 hour check-in

  We arrived at 2am in the morning,the man at the desk english was poor,but this wan't a real problem he gave us a key card we went up to our room and it didn't work my husband went down and came up with another one this also didn't work,he went down again and then he and the man from reception came up the key card still didn't work then he changed the batteries on the lock it still didn't work he then started tapping loudly on the door lock remembering that it was now 2.20am and beside the fact we wanted to go to bed other people would have been asleeep.He then said sorry he'd change the room,he went downstairs and came back up with a new key card to the same door which did work 2.30am half an hour after we arrived we got into the room.